Guest Directory
Dear Guest,
We extend a warm welcome to you at Onyx Hotel in St. Julians. We hope your journey was pleasant, and you’re settling in comfortably. Choosing Onyx Hotel for your stay is a delight, and we’re committed to ensuring you have a fantastic experience.
Should you need any assistance during your stay, please don’t hesitate to contact me directly by dialling 908 on your phone or emailing me at gm@onyxhotel.mt.
Thank you for choosing us. We look forward to making your stay memorable!
Warm wishes,
Carl Zarb
General Manager
General Information
Address:
Onyx Hotel, 3 Ross Street, St. Julians, STJ3246
Phone: +356 21378700
Email: reception@onyxhotel.mt
Website: www.onyxhotel.mt
ATM
The closest ATM (BOV – Bank of Valletta) is conveniently located next to the Hilton Hotel.
Airconditioning
As part of our green policy, the air conditioning systems will be switched off during specific times of the day to enhance energy efficiency. If you’d like to continue using the system, please turn it back on.
Breakfast
Our breakfast area is situated one floor below reception. Enjoy our buffet breakfast served between 07:30 and 10:30. If your reservation is on a room-only basis, breakfast tickets can be purchased directly from reception.
Casinos
Malta’s casino industry offers a dynamic gaming experience. Whether you’re a seasoned gambler or simply seeking entertainment, you’ll find options at the Hilton Hotel, Intercontinental Hotel, or the Dragonara Casino.
Departures and Checkout
Guests are requested to vacate their rooms by 11:00 on the day of departure. A further charge of 50% of your room rate may be incurred for late checkouts, depending on availability. Kindly enquire with reception on day of departure.
Credit Cards
We accept MasterCard, Visa, and Maestro.
Doctor & Medical Services
The Spinola Clinic is just a short walk from the hotel. It’s located on St. George’s Road in St. Julian’s. For emergencies, contact reception or Dr. James directly on +356-99494115.
Opening Hours
Mon–Fri: 09:00–14:00 | 16:00–19:00
Saturday: 10:00–13:00 | 16:00–19:00
Sunday: 10:00–12:00
Do Not Disturb
If you prefer not to be disturbed, please place the “Do Not Disturb” sign outside your door.
Electricity
The voltage in our hotel is 240 V. USB-A & USB-C are available on your bedside socket and desk.
Entertainment & Eating Out
Everything you need is within walking distance! Explore the latest food trends, discover new eateries, and find the best places to eat and drink. From Michelin-starred restaurants to hearty meat dishes and exclusive vegan options, this area is a true food lover’s paradise.
Fire Safety
Fire extinguishers are strategically placed on all floors. Upon entering your room, familiarize yourself with the emergency procedures posted near the door. Pay particular attention to the locations of fire exits.
In case of an emergency or fire, call reception (dial 9) and indicate the fire’s location. Guests will be alerted by the ringing of the general alarm bell. A plan showing the nearest exit to your room is detailed on the back of your room door.
Housekeeping
Our housekeeping team cleans rooms daily between 08:00 and 15:00. If you prefer not to have daily cleaning, please place the “Do Not Disturb” sign on your door.
Garage
We offer an onsite private car parking facility with limited spaces. To inquire about availability and charges, please email stay@onyxhotel.mt.
Guests
Non-registered guests or friends are not allowed in guest rooms.
Hair Dryer
You’ll find a hair dryer in your room. Please unplug it when finished.
Ironing / Ironing Board
You can find the iron and ironing stand in the launderette.
Launderette
The hotel offers a 30-minute slot online for the launderette machine, located next to the reception. It handles washing clothes and provides detergent.
Lost and Found
In case of lost or mislaid belongings, guests can contact the Housekeeping Manager or enquire at Reception.
Mini Bar
Each room has an unstocked mini bar.
Netflix
Kindly note that Netflix International B.V. remains the controller of your personal data. The hotel assumes no responsibility for any potential misuse, unauthorized access, or security breaches that may arise from entering or retaining personal information on the Smart TV.
Personal Data
We recommend avoiding the use of personal credentials on shared or public devices. If you choose to use personal data on the Smart TV for streaming services or apps, please log out whenever leaving your room to prevent misuse.